Expédition et livraison

Your Shopping Experience is Our Top Priority

At Soka Home, your satisfaction comes first. We offer tailored shipping and delivery options designed to provide you with a smooth, worry-free experience. Choose the service that best fits your needs and lifestyle.

Delivery Options

White Glove Service

  • Personalized Scheduling: Delivery arranged at your convenience.
  • Professional Handling: Expert placement and setup of your furniture.
  • Comprehensive Care: Includes unpacking, assembly, and debris removal.
  • Service Fee: $199.

Choose White Glove Service for full-service delivery with professional care.

Curbside Delivery

  • Easy Pickup: Collect from the curb or parking lot.
  • Contactless: Safe and hassle-free.
  • Free for orders over $2,000.
  • Fee under $2,000: $99.

Opt for Curbside Delivery if you prefer to pick up and save on delivery fees.

Shipping Rates

  • Orders over $2,000: FREE SHIPPING.
  • Orders $1–1,999: Flat fee $99.
  • White Glove Service: $199 at checkout.

Tracking & Delivery

Shipping across the 48 contiguous US states. Each item is securely packed, and we'll coordinate a convenient delivery time. Track via your confirmation email or opt into SMS updates.

Have special delivery requests? Please contact us right after ordering.

Manufacturing & Shipping Times

Crafted with precision to meet Soka quality. Refer to your Order Confirmation for manufacturing estimates. Urgent? Contact us and we’ll do our best.

Typical delivery takes 5–15 business days for parcels, 30–45 days for customized items.

Order Status & Support

Once your order ships, you'll receive a confirmation email with tracking details. Sign up for SMS updates for real-time status. Questions? Chat with us online or email vip@sokahome.ca.

Shipping Address Changes

Need to update your shipping address? Contact us immediately. Once shipped, changes are difficult, but we’ll assist if possible. Rerouting fees may apply.

Receiving Your Order

Please inspect your package upon arrival. If you notice any damage, contact us within 48 hours to resolve the issue.

Returns & Packaging

To return an item, use the original packaging and padding materials. Returns within 14 days require original packaging; otherwise, additional fees may apply.

Damages or Defects

If you receive a damaged or defective product, please take photos (including packaging) and email them to vip@sokahome.ca within 48 hours. We will address the issue promptly.

Missing Parts

If any parts are missing from your order, contact us immediately so we can resolve it quickly.